Return & Refund Policy

Order Exchanges

We currently do not offer exchanges. Please return your item for a refund and place a new order for the desired item. This ensures you get exactly what you want!

Order Cancellations

• You can cancel your order within 6 hours of placing it
• A 10% cancellation fee applies
• Email your cancellation request to [email protected]
• Orders cannot be canceled after 6 hours as they enter our shipping process

Returns & Refunds

30-Day Return Window

• Returns accepted within 30 days of delivery
• Items must be in original condition
• You’ll need to cover return shipping costs
• Full refund includes your original shipping fee

Valid Reasons for Returns

We accept returns if:

• Item doesn’t fit or you changed your mind
• Product arrives damaged or broken
• Received wrong size, design, or material
• Item differs from website description

Return Condition Requirements

Your return must meet these conditions:

• Unworn and unwashed
• Original tags attached
• No modifications or alterations
• Original packaging included
• No damage beyond easy-to-fix loose threads

How to Return an Item

1. Email [email protected] with:
   • Your order number
   • Photos of the item
   • Reason for return
   • Original shipping label/receipt
   • Proof of purchase
2. Wait for our confirmation (2-3 business days)
   • We’ll send return shipping instructions
   • Don’t ship items before getting our approval
3. Ship your return
   • Package items carefully
   • Use a trackable shipping service
   • Keep your tracking number
4. Send tracking info
   • Email your tracking number to [email protected]
   • Include your order number in the email

Refund Timeline

• Processing: 2 business days after receiving your return
• Bank posting: 10-15 business days
• You’ll receive email confirmations at each step

Important Notes

We Cannot Accept Returns If:

• 30 days have passed since delivery
• Items are worn, washed, or modified
• Original tags are missing
• Items are returned without our approval
• Return package is lost in transit

Tracking Your Refund

1. Check your bank account
2. Contact your credit card company
3. Email us at [email protected] if you need help

Customer Protection

• Always get our approval before returning
• Keep all tracking numbers and receipts
• Take photos of items before returning
• Contact us if you need assistance

Questions? Contact our Support Team at [email protected]. We’ll respond within 2-3 business days.